Senior Manager Data Enablement and Analytics

Job description

Reporting to the Vice-President Finance, Head of Global Business Services (GBS), the Senior Manager of Data Enablement and Analytics leads our data management, governance, and analytics initiatives. This visionary leader will lead a team that transforms raw data into actionable insights, establish robust data governance frameworks, and foster a data-driven culture across GBS to achieve the organization’s objectives. The scope includes Customer Master Data Management Lifecycle, Business Insights, Service Contracts, and GBS Reporting. The head of this function will be responsible for overseeing these capabilities, ensuring operational rigor, attaining key metrics, and driving process transformation aligned with business outcomes. This role is a people-leader with a global team spanning multiple countries, including a BPO partner. This is a full-time, hybrid (3 days on-site) position located at any of our US ULS offices. Develop and execute a comprehensive GBS-wide data and analytics strategy that aligns with overall business goals and priorities. Define and implement data governance policies, standards, and procedures to ensure data accuracy, consistency, security, and compliance wit...