Property Management Intern

Job description

Description We are seeking a highly motivated Property Management Intern (high school or undergraduate) to join our property management team this Summer season. If you have experience in customer service, event management, hospitality, or restaurants and want to learn about real estate, our Summer Leasing Specialist Intern position may be for you! What will you do?: - Assist the Smile Managers with various projects related to the preparation, organization, and execution of turnover as well as the lease renewal process - Support the move-out process including collecting resident keys, performing move-out and final walk inspections, and processing security deposit reconciliations - Provide exceptional customer service and support through multiple communication channels (email, phone, SMS messaging, Appfolio Contact Center, etc) - Assist in guiding residents through the move-in process by conducting property tours, answering questions, and assisting in the application process - Observe and perform tasks associated with the operation of the property including maintenance of resident information systems and resident files - Perform timely follow-up with customers to ensure the highest-q...