Player Support Representative

Job description

Company Description Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description: The Player Services Champion is our front-line hero on the phone and web, providing courteous and comprehensive service to all our gaming customers, while creating and contributing to a feeling of luck, excitement, and anticipation on our gaming platforms. Player Services Champions adhere to all Company service and operating standards and ensure compliance with all federal, state and local regulations. Responsibilities: · Respond to customer contacts received through email, chat, phones and social media for our New Jersey and Canadian online platforms. · Assist with navigation through our site, new customer sign-ups and promotion inquiries...