Operations Supervisor - Inbound

Job description

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. The Inbound Supervisor is responsible for supervising day-to-day outbound warehouse operations within a contract logistics e-commerce facility. The role ensures timely, accurate, and compliant order fulfilment while meeting agreed client SLAs, productivity KPIs, safety standards, and quality requirements. The Supervisor provides operational leadership to outbound teams, acts as the primary escalation point for outbound execution issues, and works closely with the Operations Manager, Customer Service Manager and cross-functional teams to maintain service excellence for key clients. ESSENTIAL JOB FUNCTIONS: Inbound Operations & Performance: - Supervise all Inbound activities including order picking, heat press, packing, staging, dispatch, and carrier handover. - Ensure operational performance targets are met in accordance with company standards and established operational routines. - Plan and coordinate daily and weekly outbound workloads, aligning staffing and resources with forecasted volumes. - Mon...