Knowledge Management Engineer (KME)

Job description

Job Title: Knowledge Management Engineer (KME) Job Category: Information Technology: Time Type: Full time: Minimum Clearance Required to Start: Secret Employee Type: Regular-Long Term Assignment: Percentage of Travel Required: Up to 10% Type of Travel: Local: - * * The Opportunity: The Knowledge Management Engineer (KME) supports U.S. European Command’s (EUCOM) Knowledge Management team in delivering innovative, user-centered solutions that improve efficiency and decision-making, enhance information sharing, and streamline business processes. KME will be familiar with the psychology behind user interviews who can systematically capture, and organize, user insights through rigorous qualitative research methodologies and structured interview techniques. The KME applies technical expertise, customer engagement, and design thinking to develop and sustain enterprise KM tools and practices across multiple classification levels. Responsibilities: KMEs work as a team to collaborate with USEUCOM staff to capture requirements, define use cases, and translate operational needs into solutions. They map processes, gather data, and analyze operations to identify inefficiencies and recommend impr...