Operations Support Coordinator

Job description

Operations Support Coordinator 📍 Solihull (B90) – Hybrid / Remote 🏢 Pareto FM 🕒 Full-Time | 40 Hours Per Week (Flexible between 8am – 5pm) Pareto FM are looking for a highly organised and proactive Operations Support Coordinator to join our team in Solihull. This is a fast-paced support role where you’ll play a key part in keeping operations running smoothly across a busy client account. You’ll work closely with engineers, subcontractors, the Account Manager, and the client to coordinate reactive works, compliance tasks, reporting, and day-to-day administration. This role would suit someone who enjoys organisation, problem solving, and working in a collaborative facilities management environment. The Role: As Operations Support Coordinator, you’ll support the operational delivery of FM services across the account, helping to manage reactive jobs, planned maintenance scheduling, subcontractor coordination, and compliance administration. You’ll be central to the communication flow between the client, engineering teams, subcontractors, and management — ensuring tasks are tracked, completed, and documented accurately. What You’ll Be Doing: Monitoring the client inbox and responding to...