Lead Director, Provider Experience Standardization

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The Lead Director, Provider Experience Standardization is responsible for ensuring the variations that currently exist across multiple Health plans specific to provider contracting, credentialing, provider onboarding, loading and maintenance are standardized and documented, with strong data entry control points to drive alignment and transparency with the Network Operations Team and the Health Plans. This leader will execute on the Process Standardization strategy by developing and defining the standard workflows to use for new market implementations and expansions, as well as define the process to transition each Health Plan from current state to the new standard. This position will require continuous collaboration and consultation with complex,...