Senior Director of Sales

Job description

ESSENTIAL FUNCTIONS: (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.) - Delivers internal and external guest service the Nemacolin way. Goes above and beyond – whether for an associate or guest. - Responsible for actively building and retaining guest relations and acts as a mentor to other employees and coworkers to provide superior guest service. - Oversees hiring, scheduling, training, motivation, supervision, and development of sales staff. Recommends and approves evaluation ratings, wage increases, promotions, and other employment actions for sales staff. - Establishes departmental operating standards, guidelines, objectives and maintains other administrative processes such as budgeting and staffing to ensure proper planning, efficiencies, and operational effectiveness of department for successful achievement of property goals. - Directs long and short-term planning for all functions of the sales department, including analysis of product and market opportunities, program effectiveness and development of strategies to ensure adequate level of guest satisfaction and achievement of establish...