Bilingual Account Consultant, Print Services - EN/FR (Remote)
Staples · CA
Some of what you will do: The Account Consultant is charged with providing holistic Print sales service to customers. The Account Consultant will respond to...
Job description
Some of what you will do: The Account Consultant is charged with providing holistic Print sales service to customers. The Account Consultant will respond to referrals from multiple sales channels and respond to new business opportunities with a sense of urgency and with the goal of maximizing sales opportunities. The Account Consultant will manage a portfolio of customers that is aligned to an outside sales territory or alternate sales channel. Periodically, the Account Consultant may transition high value/high potential customers to Account Manager's or Senior Account Manager's in order to drive overall customer productivity. Likewise, the Account Consultant will help transition moderate spenders from the outside sales channel and assume day-to-day management of those accounts in order to maintain continuity for our customers. Specifically, You Will: - Directly interact with customers to provide suggestions on products and services to turn the customers goals into reality. - Advise & promote customers (new/returning) of other offers and new lines of business & business services. - Partnering with variety of vendors, customers, and retail stores for updates, follow-ups, and questio...