Laguna - Patient Care Coordinator

Job description

At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn’t just a philosophy—it’s the foundation of who we are and what we do. As a Patient Care Coordinator, you’ll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed. Key Responsibilities: Process prescription refill requests accurately and efficiently Prepare prescriptions in EHR: Review patient charts, medical histories, and past appointments Conduct outbound calls and send messages to patients regarding medications and follow-ups Communicate directly with pharmacies to coordinate prescriptions and resolve issues Schedule patients for follow-up appointments: Ensure compliance with healthcare regulations and internal protocols Maintain accurate documentation within electronic health records (EHR) Required Qualifications: Background in pharmacy required: Pharmacist preferred: Mid-level experience in a pharmacy or healthcare setting Strong understanding of medication workflows and prescription processing Experience reviewing medical records and patient documentation Excellent verbal and written communication skills Strong organizational skills and attention t...