Guest Services Host

Job description

Relief, Variable Typical pay range: $20.51 - $26.25 Guest Services - Bend & Redmond, Oregon ST. CHARLES HEALTHCARE COMMUNITY: JOB DESCRIPTION: TITLE: Guest Services Host: REPORTS TO POSITION: Guest and Volunteer Services Manager DEPARTMENT: Guest Services: DATE LAST REVIEWED: September 28, 2020 OUR VISION: Creating America’s healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENT SUMMARY: The St. Charles Health System’s Guest and Volunteer Services Department provides the highest level of quality service to the patient, family member and guest. The department is focused on providing a positive patient experience while receiving services at St. Charles Health System. POSITION OVERVIEW: The Guest Service Host extends a warm welcome to guests for all St. Charles Health System facilities. They must possess, and are trained to use, de-escalation skills with intense quests and discern when and who to contact for any given situation. They must possess keen working knowledge of the campus and the system including the organizational chart. Be proficient in the use of...