Help Desk Support(English - speaking) - On-site HI03

Job description

Job Title: Help Desk Support(English - speaking) - On-site HI03 Job Description: Experience the power of a game-changing career Are you looking to grow your career in IT and operations within a dynamic, international environment? We’re a global technology and services leader that powers the brands of the future. In this role, you’ll support a key client program, ensuring smooth day-to-day operations across IT, Sales, and Operations environments. As an Help Desk Support in Barcelona, you will play a critical role in maintaining systems, supporting users, and enabling business continuity. Career growth and personal development: We’ll provide you with the tools, training, and support you need to succeed. At Concentrix, there’s real career growth potential, with opportunities to expand your skills across IT support, operations, and project coordination. What you will do in this role - Provide technical support across multiple environments, resolving incidents and managing service requests within SLA and quality standards. - Monitor systems and identify potential issues, escalating and reporting as needed to prevent wider impact. - Support business locations with on-site and remote assi...