Inside Sales Representative

Job description

The Inside Sales Representative (ISR) is responsible for driving new customer acquisition through a structured, consultative sales process. This role manages the full inside sales cycle - from initial engagement through close while adhering to TownSq’s defined scripts, sales processes, tools, and performance standards. The ISR plays a critical role in representing TownSq’s brand, ensuring a consistent customer experience, and supporting scalable revenue growth. This role is in office 5 days a week at our Richardson, TX location. Core Responsibilities: Sales Execution - Manage assigned sales opportunities from initial contact through contract execution for SA. - Manage MQL’s for SA through the sales cycle to closure. - Manage MQL’s for top of funnel for Field Sales Team performing initial discovery - Conduct structured discovery to assess customer needs, challenges, and buying criteria - Present TownSq’s products and services through virtual demonstrations and sales conversations - Develop and maintain accurate sales forecasts aligned to assigned targets - Consistently meet or exceed individual revenue and activity goals Lead Management & Prospecting: - Respond to inbound leads in a...