ERP Application Analyst Lead - Instructional Support Facility

Job description

Job Title : ERP Application Analyst Lead FLSA Exemption Status : Non-Exempt: Classification Group : Professional Technical: Supervising Position : Business Information Systems Manager or designee. Pay Plan : Professional Technical: Pay Range : Range 09: Last Updated : 11/21/2024: Pay Information: Benefits Information: JOB SUMMARY : Responsible for managing resources to deliver the IT services which they oversee, and to anticipate and troubleshoot any issues. Provides leadership in helping the team understand performance targets and goals. Ensuring that workers are properly trained for their specific roles. Coordinating job rotation and cross-training. Manages scope and prioritization of work assignments, paying strong attention to detail and deadlines. Ensures team responds to and addresses reported problems pertaining to the service, performance, and reliability. Assisting in resolving emergencies, such as a quality or customer problem that might be escalated to the team supervisor for handling ESSENTIAL DUTIES AND RESPONSIBILITIES : The subsequent duties outline the fundamental operations of the position and exemplify the nature of the tasks carried out. They do not encompass a c...