Account Manager, Customer Success

Job description

🌟 We’re Hiring: Account Manager, Customer Success 🌟 As Streem continues to grow, we’re on the hunt for an Account Manager to join our Customer Success team who can create standout customer experiences and become the go-to expert for all things media monitoring and insights. At Streem, we’re all about helping Australia and New Zealand’s most influential organisations stay ahead of the news cycle. Leading the charge in ANZ media intelligence, we offer live monitoring of print, digital, TV, radio, podcasts, and social platforms to make sure our clients stay ahead of every story. Our Account Managers in our Customer Success team utilise a combined service model to manage a vast and diverse portfolio of corporate clients, helping them get the very best out of the Streem platform, while also keeping track of the ever-changing Australian media landscape. Ready to make a meaningful contribution and grow with us? We’d love to meet you! A snapshot of what our Account Managers get up to: - Setting new clients up for success, from onboarding and search setups to customising their Streem accounts. - Building, maintaining, and growing strong client relationships. - Running training sessions to h...