Front Desk Agent

Job description

Description The Residence Inn near Universal is currently seeking a dynamic, experienced and motivated individual for the position of Front Desk Agent at our StepStone Hospitality managed hotel. This candidate should demonstrate excellent organizational & communication skills, and a strong proficiency in multi-tasking. Previous hotel housekeeping experience is preferred but not required. Scheduled hours will vary weekly between Monday-Sunday. Evening shift, weekends, and holidays are required. The responsibilities of the Front Desk Agent include, but are not limited to: Relevant work experience will contribute to your appeal as a candidate. Demonstrating a natural aptitude for the tasks outlined above in conjunction with values that align with ours are the primary drivers of our hiring decisions. Candidates must be professional, energetic, and have a customer service background. - Register and assign rooms to guests. - Issue room key and escort instructions directly to guest. - Assist the Sales Department as needed. - Sort, and track incoming mail and messages. - Transmit and receive messages using all communication avenues. - Answer inquiries pertaining to hotel services, registra...