Case Manager

Job description

MUFG Pension & Market Services is a global business connecting millions of people with their assets – safely, securely, and responsibly. We have over 6500 employees across 4 continents and continue to grow every day. MUFG Retirement Solutions is the largest business under MUFG Pension and Market Services and we are the leading administrator for super funds in Australia. Many of our clients are household names. We are well positioned within a growing superannuation industry, combining our rich legacy with a fast-paced environment that enables rapid career growth. We are a diverse team with employees from various cultural and linguistic backgrounds, and we make sure to celebrate the successes of our clients and our people. The Role: As a Case Manager, you will play a critical role in delivering quality outcomes for members and beneficiaries by managing insurance-related claims from initiation through to completion. Balancing member needs with operational requirements, you will take ownership of the end‑to‑end claims process to ensure claims are accurately set up, effectively managed, and paid correctly. This role is highly customer‑focused and requires strong communication, attention...