Counter Sales/Will Call Associate

Job description

If you want to work with a purpose-driven organization that has a family culture, keep reading! Famous Supply is a place for positive, growth-oriented, high-performers, not someone who’s just interested in another “job” where time is traded for pay. Counter Sales & Will Call Associates at Famous Supply provide superior customer service in person and over the phone, the Famous Way. In this role, you help contractor customers quickly get the materials they need so they can return to their jobs, including fulfilling and preparing orders for the Express Will Call Counter. Branch hours: Monday-Friday 6:30am-4:30pm and Saturdays 8am-11am. Primary Responsibilities: - Deliver friendly, helpful customer service - Understand customer needs and recommend appropriate products and solutions - Process, schedule, and manage customer orders, open orders, and bids - Pull and prepare orders from the warehouse for customers - Ensure Will Call orders are fulfilled accurately and ready for pickup within 30 minutes - Handle products with care to prevent damage - Operate equipment such as an order picker (including at high heights) to retrieve items - Assist customers at the counter and Will Call area ef...