Showroom Manager

Job description

Role Overview As a Showroom Manager at Sofa Club, you bring our brand to life through leadership, energy, and exceptional customer experience. You create a showroom that feels more like a destination than a store, inspiring both your team and every customer who walks through the door. This is a hands-on leadership role where performance and experience go hand in hand. You’ll lead from the front, building a high-performing team of Sofa Hosts, driving commercial success, and creating an environment that feels bold, design-led, and unmistakably Sofa Club. You know how to create momentum. From coaching your team to exceed targets, to ensuring the showroom always looks and feels incredible, you set the standard every single day. You live our values in everything you do: Change the Game by challenging traditional retail, The Power of Us by building a culture of collaboration and accountability, Own It by taking pride in every detail, and Keep It Simple by creating seamless experiences for both customers and your team. This is an opportunity to lead one of our exciting new showrooms in Edinburgh or Cardiff as we continue our rapid growth journey. Key Responsibilities: Leadership & Team De...