Host Full Time or Part Time

Job description

Department : Operations Reports To : Restaurant Management: FLSA Status : Non-Exempt: Nature and Scope of Position: Demonstrates a passion to serve by welcoming and seating guest promptly and efficiently. Monitor workflow of the restaurant to seat guest accordingly. Essential Functions: - Accurately handle guest payment for meals, whole pies, and retail. - Exhibits integrity in all actions by ensuring the cash drawer balances at the end of the shift. - Consistently answers the telephone identifying self and restaurant, speaks clearly and in a sincere manner. Take to-go orders, messages and transfers calls to the appropriate parties. - Promptly handles guest complaints using the Service Recovery Steps. Notifies Manager in a timely manner so the complaint can be handled prior to the guest departure. - Keep dining room and front lobby clean, including floors, windows, and seats in the waiting area. - Clean and stock host service area, including menus, pie boxes, pie display case, etc. - Complete opening and/or closing duties. - Assist Servers and Bussers as requested. - Enthusiastically acknowledge guests with the company’s five-foot rule. - Perform all other duties as assigned. Quali...