Sr Manager, Service Sales & Ops

Job description

Date Posted: 2026-03-16 Country: United States of America Location: OT253: NBP - Pittsburgh, PA 4499 Campbells Run Road, Pittsburgh, PA, 15205 USA We are made to MOVE you. Moving 2.3 billion people a day, Otis is the World’s leading provider of elevators, escalators, and walkways. We give people freedom to connect in a taller, faster, smarter world. Otis Elevator Company is searching for a highly motivated Service Manager - Sales & Ops to lead a high performing team within the Pennsylvania and West Virginia operating territories (OT) with a strong focus on Operations and/or Sales. The Service Manager - Sales & Ops, is managing all sales and operations processes, providing direction for continuous improvement initiatives, and meeting or exceeding the operating territory’s (OT) business objectives. You will lead the service sales and operations colleague activities related to building and maintaining current customer loyalty and expanding the existing portfolio. You will be responsible for day-to-day management of field staff, employee selection, field training, and safety. This individual will also lead operations efforts and priorities to ensure superior customer satisfaction in th...