Guest Experience Lead

Job description

What you'll bring to the team Ready to lead, have fun, and build real leadership experience? 🐷🎉 At Peppa Pig World of Play Michigan , our Guest Experience Shift Leads play a hands-on role in creating joyful, unforgettable moments for families while developing valuable leadership and operational skills. This is a perfect opportunity for emerging leaders who want to grow, learn, and lead in a playful, supportive, and high-energy environment 🌈✨ As a Guest Experience Shift Lead, you’ll be right in the middle of the fun—guiding a guest-focused team, supporting daily operations, and making sure every little guest (and their grown-ups!) leaves with big smiles and happy memories 😊🎈 Qualifications & Experience: Why You’ll Love This Role 💖 A hands-on leadership position where you’re on the floor, not behind a desk 🙌 A bright, playful, family-friendly workplace where no two days are the same 🐽🎠 Opportunities to build real leadership, coaching, and operational experience 🚀 A supportive team environment that encourages learning, growth, and teamwork 🤝 Key Responsibilities 🐷: Lead daily Guest Experience operations to ensure smooth, safe, and guest-focused performance 🎟️🛟 Delegate and monitor dai...