Customer Care Specialist

Job description

Job Description Contact Centre – Customer Support Advisor- 12 month Secondment £ 28,110 plus Bonus £1200 Per Annum+ brilliant rewards and recognition scheme Bicester - Fresh Direct: This is a full-time role working 37.5hrs per week. The shifts are 8.5hrs, between 7am-5pm and working 1 in 3 weekends. This role is a 12 month Secondment At Fresh Direct we are self-confessed produce fanatics! We have an incredible range of fresh and speciality produce from Britain and all over the world. Fresh Direct, along with Brakes, is part of the Sysco global family meaning our customers benefit from global reach, economies of scale, worldwide insight and all the benefits of a highly successful and professional parent company. As a Customer Support Advisor , you will be providing excellent customer service to both external and internal customers being the first point of contact to assist in orders, via phone and email. After successful completion of your probation there is a potential for this role to be Hybrid Key Activities & Responsibilities: - Process all orders and collections with accuracy of data entry and fulfilling the requirements of each customer whilst maintaining customer mailbox enqu...