Financial Crimes Officer (Contact Centre)

Job description

Company Description Empower Australia’s Payments Future with Cuscal At Cuscal, your skills drive change and make a real impact. Whether you’re supporting our clients’ customers in our Fraud Operations Contact Centre or delivering innovative solutions in Product Delivery , your contribution helps shape the payments industry’s future. Join a team that values collaboration, innovation and excellence. With a focus on professional growth and flexibility, Cuscal is where you can thrive. Forward with Cuscal. Job Description: Join us as a Financial Crime Officer – Be on the front line of Fraud Prevention Are you ready to make a real impact? We’re looking for Financial Crime Officers to join our Client, Growth & Strategy Division as frontline Fraud Fighters, helping protect customers and stop fraud in its tracks. Your opportunity: In this role, you’ll play a critical part in protecting customers’ financial wellbeing. You’ll be the first line of defence against fraud, combining sharp analytical thinking with outstanding customer service to identify and act on suspicious activity. Financial Crime Officers achieve this by providing exceptional customer service when interacting with our client'...