Account Processing Manager

Job description

The Account Processing Manager is responsible for overseeing the daily operations of the Account Processing Department within a community bank environment. This role ensures the accurate and timely processing of deposit account documentation, regulatory compliance, risk management, audit readiness, and team leadership. The Manager exercises a broad range of decision-making authority, supports strategic initiatives, and partners closely with senior management to enhance operational efficiency and service excellence. Key Responsibilities: Operational Leadership & Oversight: - Oversee maintenance of existing accounts, including but not limited to title changes, product type changes, account status changes, address updates, overdraft links, combined statement, confidential accounts, employee, officer and director accounts, opt in and opt out to Reg E, deceased customers, and legal documentation. - Ensure all account processing tasks are completed accurately and timely in accordance with the Account Matrix. - Supervise daily Online Account Opening processing. - Monitor the Online Account Opening for fraudulent activity and escalate as necessary. - Responsible for quality control and cre...