Customer Success Manager - Leagues, Conferences and Media

Job description

We are looking for a Customer Success Manager to join the Spiideo team! Spiideo is a global leader in automated, cloud-based solutions for sports video analysis and streaming. Trusted by thousands of organizations worldwide, Spiideo serves some of the most renowned professional and collegiate teams, media companies, and leagues and federations. Join the Customer Success team if you would love the opportunity to work with some of the largest and fastest growing Leagues/Conference and Media companies in North America. We strongly encourage women and individuals from diverse backgrounds to apply, as we believe that a variety of perspectives drives innovation and success within our team. This role is based in Philadelphia, USA and you will report directly to the VP of Customer Success. The role: In this role, you will manage our largest, most strategic customers across the Americas using Spiideo which include mostly Leagues, Conferences, and Media Companies. Your responsibilities include, onboarding and training, driving renewals and upselling, and ensuring customers fully maximize the value of Spiideo. You will be project manage new camera installation roll outs, work with our develop...