IT Trainer - Public Safety

Job description

Job Description This is an external facing role designing and delivering IT education and training services to enable customers to gain maximum understanding of Public Safety software products; As a Trainer, your main responsibilities will include but are not limited to; This role requires travel - 75% of the time - delivering training programmes to clients either in a group classroom setting, or online through Webinars, e-learning or on a one-to-one basis; - conducting training needs analysis - designing course materials and other documents such as handouts, manuals and exercises to suit a wide audience ranging from end users to system administrators - Developing train-the-trainer packages. - preparing the learning environment and resources, including setting up IT equipment; - Organising and marketing courses to meet the needs of learners and demands of business - Supporting projects with any training consultancy required to define training strategies for our customers - supporting and coaching learners using a learning portal or self-learning packages; - evaluating the effectiveness of the training and course outcomes; - liaising with external course providers, employers, client...