Direct Consumer Lending Processor

Job description

Overview Working at Arkansas Federal Credit Union GENERAL DESCRIPTION OF POSITION: The primary function of this position is to identify the financial needs of each member and recommend an appropriate Credit Union solution. This position is responsible for performing follow-up with loan applications submitted online or through the Arkansas Federal Contact Center in order to complete their loan request and deepen their relationship with the cooperative. This position must have extensive knowledge of policies and procedures related to loan products and loan documents, and be able to work the entire loan process, from origination to funding. This includes: completing loan applications, communicating and explaining decisions and/or stipulations to members and team members, collecting needed information and documentation, ensuring their accuracy and that they fall within established guidelines, cross-selling additional products, setting up loans for closing, processing documents and disbursing them to appropriate branch staff and/or closing loans through mail and electronic delivery methods, and funding loans when signed documents are received. All loans will be subsequently examined for...