Veterinary Client Service Representative, AVES

Job description

Veterinary Client Service Representative Do you love pets and people? Are you energetic, enthusiastic, and a pro at multitasking? If so, you could be the perfect fit for Austin Veterinary Emergency & Specialty (AVES)! We’re on the lookout for Client Service Representatives to join our growing team! AVES is a dynamic and rapidly expanding specialty and emergency hospital, providing advanced care for Austin’s pets through referrals from primary care veterinarians. As a vital member of our team, you’ll ensure exceptional service for our clients and their beloved animals. About the Role: As a Client Service Representative , you will play a crucial role in supporting our emergency, critical care and specialty departments while welcoming and assisting our guests. Compensation: Schedule: - Educate and Support: Inform clients and referring veterinarians about our comprehensive services and provide compassionate support over the phone and in person. - Appointment Coordination: Assist clients in scheduling appointments at our multi-specialist hospital, ensuring a seamless and efficient process. - Communication Mastery: Handle reminder and follow-up communications with finesse, utilizing both...