Experienced Service Advisor

Job description

Dealership: L0248 Diablo Subaru of Walnut Creek Diablo Subaru of Walnut Creek: Experienced Service Advisor Walnut Creek Subaru is seeking an experienced, customer-focused Service Advisor to join our growing service department. If you thrive in a fast-paced automotive environment, enjoy building lasting customer relationships, and take pride in delivering exceptional service experiences, we want to hear from you. This is an excellent opportunity for a motivated professional who understands dealership operations and is ready to grow with a respected Subaru retailer. What You’ll Do: - Greet customers promptly and professionally - Listen carefully to customer concerns and accurately document repair needs - Recommend maintenance and repair services based on vehicle condition and manufacturer guidelines - Communicate repair timelines, estimates, and updates clearly - Coordinate with technicians to ensure efficient workflow and quality repairs - Review completed work with customers and ensure satisfaction - Maintain accurate repair orders and service records - Help drive customer retention through outstanding service experiences What We’re Looking For: - 2+ years of automotive service adv...