Registration Operations Specialist

Job description

Description Part-Time-24-28 hours per week: The Registration Operations Specialist is primarily responsible for providing support for overall service center operations and facility reservations at Girl Scouts of North East Ohio (GSNEO) and serving customers in person at the North Canton service center for retail transactions, inquiries, and reservations. The Specialist provides expedient and accurate support to their teammates and to customers, consistent with Girl Scouts of North East Ohio’s (GSNEO) expectation of providing the highest level of customer service while effectively attaining organizational goals. MAJOR ACCOUNTABILITIES: - Enhances the customer-centric environment in council facilities by delivering highest-quality service to both internal and external customers. - Promotes customer satisfaction in alignment with the values and ideals of the Girl Scout Promise and Law. arents, community members, external organizations, and colleagues. - Provides support across specific areas of a multi-channel contact center and the registration system, directly assisting with the administration and facilitation of customer reservations and facility access and information. - Completes...