Test Proctor

Job description

Reports to : Director of Education Position Summary: The Test Proctor position is responsible for providing a secure exam delivery and superior customer service in a comfortable, friendly environment. Skills/Competencies/Qualifications: - Understands and complies with all testing procedures. - Checks in examinees, verifies identification, and explains the exam process. - Monitors examinees while testing. - Maintains a secure testing environment. - Communicates with internal departments to investigate and fix technical issues. - Strictly adheres to company policies using careful judgment. - Other duties as assigned. - Maintains regular and reliable attendance. - Minimum of 1 year customer service experience required. - Strong communication skills are a must. - Must be flexible in work hours and days. - Must be comfortable in a quiet testing environment. - Beginner to Intermediate experience in Microsoft Office (Word, Excel and Outlook). - Basic computer skills - High school diploma or equivalent. - Demonstrates flexibility and teamwork. Classification: Nonexempt: Work Hours: Part-time, with availability to work various shifts including evening and weekend hours. Travel: None: Workin...