Customer Operations Agent - Quay (2080)

Job description

An opportunity has arisen to join the our P&O Ferries team in Hull, working as a Port Operative (Customer Operations Agent - Quay) responsible for supporting the leadership team in delivering cost effective port operations service to all customers, in a safe and compliant manner. Working to a fixed shift pattern, the role will support the discharge and loading of our vessels, working in co-operation with other members of the Port and Ship team, ensure maximum efficiency and capacity, ensuring the vessel is moored safely while in Port, and that it leaves on time every time. The successful candidate will have a full clean driving licence and preferably a HGV Class 1 though not essential, with experience in using a variety of equipment including reach stackers, forklift trucks, and RoRo tractor units. They will have excellent communication and customer service skills and ideally experience of working in a similar environment with the flexibility to work at all times of day and outside. Key responsibilities and duties: · To discharge and load RoRo cargo in a safe and efficient manner, working in co-operation with Port and Ship Supervision/Management to load to optimal capacity. · To se...