Casual Concierge Porter

Job description

POSITION SUMMARY: We are currently recruiting for a casual Concierge Porter to join our award winning Concierge team at the Sheraton Grand Hotel & Spa. Sheraton Grand Hotel & Spa is one of Scotland's leading 5 star hotels. As the largest 5 star hotel, we also have the biggest banqueting and meeting facilities of any hotel in Edinburgh with a capacity of up to 500 along with our One Square Restaurant and bar. The ideal candidate will have a passion for delivering great service in a professional manner and be able to work well under pressure. This role plays an integral part in the guest experience by offering assistance to guests with Concierge services including entertainment/dining bookings, sending and receiving courier packages, assisting with luggage and directing guests within and outside of the Hotel. To answer guest questions and resolve issues whilst exceeding expectations at all times. Requirements: The successful candidate will be proactive and will be an excellent communicator (verbal and written) as well as: At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environ...