Guest Services Coordinator

Job description

Description As our Guest Services Coordinator , you will cover routine office/clerical responsibilities for one of our resorts. You will also serve as the face of the resort as you interact with current and prospective guests who come to the office with questions and concerns. This is a seasonal position from May/June - October. Requirements: Job Requirements: - Greet and establish rapport with guests - Field resort comments, suggestions, and complaints to the Resort Manager - Check guests in and out for their reservations - Perform general administrative duties such as answering phones, typing, copying, faxing, and filing - Complete and maintain resort records, reports, and files - Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc. - Ensure office supplies are sufficiently stocked and prepare supply orders as needed - Assist with the preparation of marketing materials Job Qualifications: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand,...