Access Associate, Family Medicine - Honeoye Valley (Full-Time, Day Shift)

Job description

Job Title: Access Associate Department: RRH Family Medicine - Honeoye Valley Location: 23 Ontario St, Honeoye Falls, NY 14472 Hours Per Week: 40: Schedule: 7:30a-5:30p rotating, Monday-Friday: SUMMARY: As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families. RESPONSIBILITIES: - Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments - Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable - Billing & Payments. Collect and process payments when applicable REQUIRED QUALIFICATIONS: - Intermediate computer skills - Excellent customer service and communication skills EDUCATION: - 2 year degree or equivalent combination of education and work experience - 1 year of c...