Senior Credit Specialist & Collector

Job description

Job DetailsJob Location: Corporate - Long Beach, CA 90815Salary Range: $35.00 - $35.00 HourlyJob Category: Office PositionsFLSA: Exempt Position Title: Senior Credit Specialist & Collector Reports to: AR Manager: Supervisory Responsibilities: No: Job Summary: Responsible for: collections of AR aging for approximately 300 customer accounts; weekly/monthly A/R status reports and tracking; collection calls and e-mails to meet weekly cash goal and maintain customer accounts within terms; trend monitoring and customer account updates for general information, D&B, CSLB, SOS, etc.; verifying prelims and completing lien releases; dispute tracking, investigation, and resolution; proper escalation of accounts; support the credit/collections team with general questions Essential Duties: Manage all assigned customer account information Maintain internal reporting with A/R Aging, per customer, based on required information Monitor customer trends for changes in volume, credit status/limit, disputes, etc. Build personal connections with appropriate customer personnel Reconcile all discrepancies on account including instances of short payment, over payment, double payment, incomplete/missing paym...