Self-Direct Coordinator

Job description

- Ensure that Self Direct Providers (SDP) and members are enrolled in Acumen and are trained to use the Electronic Visit Verification System (EVV). Audit enrollment for completion. - Train new Health Coordinators (HC) in Acumen's EVV system as it relates to SD. - Track and monitor monthly submission of time entries. Monitor EVV time punches. - Contact SDPs regarding incomplete time entries and make corrections appropriately. - Maintain payroll tracker. - Notify HC's when authorizations are due. - Complete payroll prep and approve pending entries in Acumen's EVV system. - Process self-direct payroll payments by coordinating with Finance and Accounting - Report any voids or credits to Finance and Accounting - Monitor monthly manual entries and do remedial education to SD providers - Respond to Finance and Accounting with any inquires - Respond to member and Health Coordinator inquiries regarding Self-Direct EVV time punches and authorized hours and paychecks. - Receive inbound calls from and make outbound calls to QUEST Integration members. - Performs all other miscellaneous responsibilities and duties as assigned or directed. Qualifications: - Associate's degree and one year of rela...