Service Scheduler - Springfield, OH

Job description

Company Description At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work. Job Description: POSITION SUMMARY: The Service Scheduler oversees delivery of service repairs, inspections, and preventative maintenance needs. This role is responsible for scheduling and dispatching Service field operatives, customer communication, and ensuring timely repair, inspections, and preventative maintenance of customer equipment. RESPONSIBILITIES: · Manage the schedule of service work for assigned customers and field operatives. · Collaborate closely with Field Operations Managers to ensure timely and efficient resolution of customer needs to maintain high service standards and operational alignment. · Maintain Planning Board in Siebel to ensure all internal stakeholders can view updated schedule. Proactively communicate with field operatives...