Circuit Support Specialist, Junior

Job description

Responsibilities We are seeking a highly skilled and innovative Circuit Support Specialist to join our team in the greater DMV area, supporting the Army National Guard. Responsibilities: - Assist with monitoring circuit health and basic diagnostics; escalate outages, performance degradations, and configuration discrepancies to senior engineers or carriers. - Maintain circuit inventories, status logs, service orders, and maintenance records in the authoritative repository. - Support provisioning, activation validation, and disconnect coordination by preparing service orders, tracking SLAs, and following up with vendors under senior guidance. - Perform basic connectivity tests and verification steps to confirm circuit activations and bandwidth allocations. - Document circuit configurations, test results, and maintenance activities to support auditability and operational visibility. - Communicate circuit status updates to internal teams and participate in outage/restoration coordination as required. - Follow established procedures and escalation paths; support ticketing workflows and update incident/case records. #ENOCS Qualifications: Required: - 0 years with BS/BA; 4 years no degree...