SaaS Administrator 1 - Enterprise IT Operations
Datadog · New York City, New York, US
The IT Operations - SaaS team is responsible for the SaaS landscape that Datadog employees around the world use on a daily basis to successfully do their jobs.
Job description
The IT Operations - SaaS team is responsible for the SaaS landscape that Datadog employees around the world use on a daily basis to successfully do their jobs. As a SaaS Administrator 1 for the Enterprise IT Operations - SaaS team, you will maintain and improve SaaS services at Datadog such as Jira, Confluence, Google Workspace, Slack, Zoom and hundreds of other SaaS applications. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Configure, troubleshoot, monitor, and administer our catalog of SaaS applications Implement and maintain integrations between our SaaS applications Collaborate with our Engineering and Business Systems teams to improve SaaS experiences for our users Serve as a point of escalation for the IT Support team on SaaS-related issues and participate in an on-call rotation Maintain documentation related to SaaS application policies, procedures, and features Who You Are: You have experience in administering Google Workspace and other common SaaS applicatio...