Manager Local Operations

Job description

Kinetic provides high-speed broadband Internet, phone service, and Digital TV packages to residential customers as well as products and services for small, medium, and large businesses, and government agencies. www.GoKinetic.com _________________________________________________________ About the Role: Uniti's Manager of Local Operations manages vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise and carrier partners across the United States. The Manager of Local Operations and the team care about technology and connecting customers to products they value. The team of experts create meaningful connections with customers that create long-term relationships. What You'll Do: are following the correct procedures; initiates disciplinary actions as required; maintains personnel records in preparation for appraisals that are completed once a year. Analyzes trouble patterns and repeat reports to reduce the number of troubles and repeat reports; monitors central office routines. - Manage technicians in the areas including but not limited to residential and business installation and repair, central office/network, cable; r...