Title Specialist

Job description

The Title Specialist is responsible for receiving and filing new titles, pulling filed titles, reassigning, lien releasing, and mailing requested titles. The Title Specialist will process special circumstantial state titles, handle DMV relations, process title ticketing for outside vendors, title corrections, VITU, and work with the Title Exception team for in-research and duplicate title requests. The Title Specialist must be Proficient in all title processes and hold or exceed SLA requirements for industry standard and management projection. This role has an impact on financial performance, fleet procurement, payables, planning, operations, and customer experience. The hourly rate for this opportunity is $24/hr. What You’ll Do: - Responsible as a backup for Title Processors in day-to-day operation of Title Center as needed. - Proficient or Expert in all Title Center Operations. - Must meet or exceed Title Center KPI’s - Documenting research and updates in necessary systems. - Responsible for responding and acting on Ticketing System and WSTitle requests daily. - Responsible for pulling, processing, and shipping titles with state specific lien release requirements. - Responsible f...