*Customer Enablement Team Lead

Job description

Description About Buildots:  Buildots is the world’s most advanced construction intelligence platform. By comparing schedules and BIM against site reality, its advanced AI transforms granular data into insights that unlock operational excellence. Fortune 500 contractors and owners trust Buildots, including HOCHTIEF, Bouygues, Intel, NCC and VINCI Construction. Its impact is proven at every scale, from multi-family projects to multi-gigawatt data centers. About the Role: The Customer Excellence group is the operational backbone of the Customer Organization at Buildots. Our mission is to build the strategies, tools, and processes that allow us to deliver and scale world-class customer experiences. We are looking for a Customer Enablement Team Lead to own the execution of these programs and drive high-performance standards across our global teams. This is a high-impact, player-coach role . You will lead a small team of specialists while remaining a hands-on contributor , directly owning the enablement framework for our Customer Office functions (including Customer Success and Ops teams). You will bridge the gap between Product, GTM, CS, and Delivery , ensuring our teams don’t just ha...