CRM Support Lead Analyst

Job description

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. The Equifax US Information Solutions (USIS) Sales Operations and Enablement team is looking for a Sales Systems Lead who thrives at the intersection of people and technology. In this role, you will become an expert in our global Salesforce instance and its integrated ecosystem, championing a seamless user experience by addressing complex data and process challenges. This is a front-line opportunity for a technical, business-savvy communicator who acts with a sense of urgency and excels at translating technical solutions into business success. What you’ll do: Champion the User: Elevate the daily experience for Sales, Service, Marketing, and Operations teams using Salesforce and integrated technologies within the USIS Business Unit. Solve the Root Cause: Go beyond the "quick fix" to identify underlying issues and partner with cross-functional teams to optimize systems, data integrity, and workflows. Enhance Experience & Improve Process: Participate in the design of solution...