Account Specialist

Job description

The Account Specialist is responsible for identifying prospective members who do not have health insurance, determine the appropriate plan for the individual or family and enroll them into one of the health programs offered by Healthfirst such as Medicaid, Child Health Plus (CHP), Essential Plan (EP), Qualified Health Plan (QHP), Medicare or Complete Care. Customarily and regularly works away from Healthfirst’s place of business. The Account Specialist will collaborate closely with the Delivery Services Engagement team that works with providers, to identify provider related issues, address and resolve these issues as well promote Healthfirst to ensure visibility and increase market share. The Account Specialist will recertify members into Medicaid, CHP, EP, and QHP. This position will market exclusively in Westchester County Duties and Responsibilities: - Identifies potential members and designs a plan to educate potential members regarding the health benefits and care that is tailored for the member as well as provide information regarding the particular plan’s features and benefits. - For existing members, will review current benefits to determine appropriate plan, assist with re...