Customer Service Representative

Job description

Weather Shield, now a part of the Pella Family of Brands, is seeking a Customer Service Representative. This role is to provide the best customer service for our customers in alignment with the business objectives and goals of the organization. You will assist customers and other team members regarding product, pricing, status of orders, or any other questions they may have. This is a fulltime onsite position that reports to the Medford, WI office. Hours are generally 8am - 5pm central time, with rotational coverage of 7am shift and 6pm shift. This is a welcoming team that is ready to provide training. This position is perfect for someone that enjoys helping others, takes pride in contributing to a team, and has strong computer skills. This hourly paid position offers a competitive pay rate and annual bonus plan. As a member of the Pella Family of Brands, you will be eligible for company sponsored benefits that include healthcare, dental, vision, paid vacation, paid sick time, 9 paid holidays, a generous 401(k) plan, employee assistance program, tuition assistance, and much more. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Responding to phone calls from customers and be a proactive vo...