People Team Service Center Specialist

Job description

People Team Service Center Specialist This position within the People Service Center People Connect Team is responsible to manage the administration of employee hirings, terminations, job changes, flexible working programs, absences, data maintenance and payroll data input among other tasks. The person holding this position must also provide assistance to employees with inquiries related to Human Resources and related policies, procedures and transactions. Job Responsibilities: - Uses procedures, policies, knowledge management and other reference materials to assist in answering and resolving employee/manager inquiries, using a variety of communication channels such as phone, chat, case management, ensuring the communication is effective while service standards are met. - Manages the administration of employee personal data maintenance, new hires, terminations, employee organizational changes, flexible programs and other employee lifecycle events such as parental leaves; including management of employees’ files in compliance with record-keeping requirements. - Process salary increases, awards and ad hoc compensation variations using a variety of supporting systems and applications...