Customer Service Advisor

Job description

Wage: $16.00 + Commissions Essential Functions (Other Duties as Assigned) entrance, or other customer touchpoints) and value (select lube center locations only) duties- varies by business needs cleaning, tunnel upkeep, dumpster cleaning, and removal of debris, to ensure a safe, clean, and operational car wash environment - Greet every customer with enthusiasm and a warm, welcoming attitude at the point of entry (kiosk, tunnel - Identify customer needs through open-ended questions and active listening - Educate customers on available wash and detail packages, highlighting features, benefits, and value - Educate customers on available lube/ car preventative maintenance packages, highlighting features, benefits, - Promote and sell memberships, including Fast Pass and Unlimited programs - Present and explain current promotions and incentives to encourage additional purchases - Assist customers with payment transactions at the kiosk and answer general inquiries - Overcome objections with professionalism and empathy to guide customers to the best solutions - Maintain a clean, safe, and organized work area, and report any safety or maintenance concerns - Collaborate with site team members...