Telephone Administrator

Job description

Company Description Come join us and make a difference in the world! Discover more at www.necsws.com: Job Description: This role is based out of our Cork City office. The role of the administration is to act as the first point of contact on behalf of the business for the programme’s patients. Experience is not essential as full training and support will be provided. Main Responsibilities: - The booking, rearrangement, and cancellation of appointments. - Management of electronic patient records, ensuring accurate data entry. - Timely issuing of all screening results and accurate clinical data to patients and healthcare professionals. - Ensuring all documentation of a sensitive nature and containing Personal Identifiable Data (PID) is handled in a secure a proper manner in line with 1998 Data Protection Act and Calidcott Principal Guidelines. - General Ad Hoc Administrative tasks Qualifications: - Excellent communication skills covering telephone, written and electronic formats. - Customer service experence is desirable - Excellent IT skills and a working understanding of Microsoft Office software. - Minimum of a Leaving Certificate or equivalent qualification. Additional Information...